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Operational Effectiveness

Effective Employee Engagement and Business Growth: How and Why?

Having previously posted about disruptive innovation, challenger brands and standout businesses, Paul Forrest discusses the question most business want answers to is “how do we achieve something similar within our own sector?”.  The answer is not so straightforward since it comprises a number of strategic levers all of which need to be handled in appropriate measure to deliver real success.  However, one of the most obvious starting points is the …Read More

What makes a retail brand a challenger brand?

Here, Paul Forrest explores what tenets, traits or characteristics contribute towards a brand becoming a true challenger brand in the modern retail environment.  Its not intended to be an empirical or lengthy list, instead it’s one based on my recent observations of what it takes to be a challenger in an otherwise crowded market and what others may do to join the club? However much a retailer tries, the chances …Read More

360 degree Customer View – A Practical Primer

Data, data everywhere….. Your average connected user today shares a mass of personal data as they engage with organisations through an increasing number of channels and applications. This means that behind every Tweet, every Facebook request, and every other interaction, there is a potential customer who expects a personalised, unified experience, regardless of which department within a business they engage. Add into the mix that they expect this whether you’re …Read More

Effective Cashflow Management

Managing cashflow is an everyday challenge for most managers in small and medium sized businesses. Those managers who keep a close eye on their daily activity and emerging industry trends can help reduce their company’s exposure to the chill of a cash crunch. How can you predict, avoid and/or, minimise the impact of a cash crisis in your business? First, pay immediate attention when any cash shortages arise. When cash …Read More

Purchase Order Financing Basics

Knowing the basics of purchase order financing is an asset to almost any small or medium sized business owner. In this article, Exolta will discuss exactly what purchase order financing is, the benefits, drawbacks, who can benefit the most from it, and which businesses would be most likely to qualify for it. What is purchase order financing? Purchase order financing is another way to get a loan for the capital …Read More